Governance & Transparency
Service charter, annual reports, policies and complaints handling.
Service Charter
Our commitment to member societies — standards of service, response times and accountability measures.
Annual Reports
Financial statements, activity reports and performance summaries for each fiscal year.
Policies & Procedures
Governance policies, code of conduct, procurement and human resource policies.
Complaints & Feedback
Submit complaints or feedback about TFC services. We aim to respond within 5 business days.